Customer Quotes 
 It is simply wonderful to be able to have a dynamic website that I can edit, manage and change without relying on other technical people. My congratulations to you and your developers on producing such a useful
product that will add value to any company operation.
Phillip Campbell - Senior Analyst
Bsc. Mech E. MBA, MIoD, MSBA, MIMC
Alpha Business Analysis
Full testimonial
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Refunds and Returns
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Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you have the right to cancel your agreement with us within 7 days of purchase or 7 days of receipt of goods (whichever is longer).
In the case of online purchases leading to software downloads the date of receipt of goods is taken as being the day on which your 4DSite Designer order number is emailed to you after purchase.
To qualify for a refund goods must be returned to us in original condition.
For physically delivered goods (packaged software) that means unopened (with any seals and shrink wrap intact).
For downloaded goods this means that you must not have used your Order Number to obtain an Activation Key for the software.
In either case the request for refund (letter or email) must include:
1) Your order number (found in the email confirming your original purchase)
2) Your address
3) Where you bought the product from
4) The date on which you received the goods
5) If faulty/damaged a full description of the fault or damage
For downloaded products, refund requests should be made by emailing refunds@softidiom.com
For physical goods, the product in its original packaging should be returned to:
Returns
Soft Idiom Limited
6 Philips Road
Rayne
Braintree
Essex
CM77 6DA
United Kindom
For your protection we recommend that you use a recorded-delivery service.
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